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Reviews of TownePlace Suites By Marriott Anaheim Maingate Near Angel Stadium
2.5 out of 5
TownePlace Suites By Marriott Anaheim Maingate Near Angel Stadium 1730 S State College Blvd, Anaheim, CA
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 425 out of 1000 reviews" "
10 - Excellent
425
" "10 - Excellent 43%
Rating 8 - Good. 306 out of 1000 reviews" "
8 - Good
306
" "8 - Good 31%
Rating 6 - Okay. 133 out of 1000 reviews" "
6 - Okay
133
" "6 - Okay 13%
Rating 4 - Poor. 86 out of 1000 reviews" "
4 - Poor
86
" "4 - Poor 9%
Rating 2 - Terrible. 50 out of 1000 reviews" "
2 - Terrible
50
" "2 - Terrible 5%
7.9/10
Cleanliness
8.5/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Yohei
Traveled with group
May 28, 2023
Liked: Cleanliness
Good
Stayed 1 night in May 2023
6/10 Okay
Aairona, Glendale
May 21, 2023
Liked: Cleanliness, property conditions & facilities
Be aware they charge a $200 security deposit for all guests. They don't charge for parking which was nice. Their handicap rooms with wheelchair showers are only in the 1 bedrooms and none of their rooms have handicap toilets. Was very upsetting to hear. We stayed in a 2 bedroom that was very nice, but the beds were hard as rocks. Bring your own pillows as there's are very small. Also if you have anyone sleeping in the living room on the pull out bed have them bring a blanket as there's are paper thin.
Stayed 6 nights in May 2023
8/10 Good
Paul
Traveled with family
May 18, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Good basic family accommodation in the wider Anaheim area. Shuttle transport available to Disneyland Parks and a cheap Uber from a range of restaurants.
Stayed 8 nights in May 2023
8/10 Good
Lee
May 18, 2023
Liked: Staff & service
Close to our destination.
Stayed 3 nights in May 2023
6/10 Okay
Shane
May 11, 2023
Liked: Staff & service, property conditions & facilities
Will take a way above market average security deposit and never refund it.Not happy!
10/10 Excellent
James
Apr 28, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent.
Stayed 2 nights in Apr 2023
10/10 Excellent
Michael
Apr 27, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the ball part
Stayed 2 nights in Apr 2023
10/10 Excellent
Desiree
Apr 25, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
6/10 Okay
Randy
Apr 23, 2023
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023
4/10 Poor
Andrew C
Apr 22, 2023
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2023
6/10 Okay
Pearl
Traveled with family
Apr 21, 2023
Disliked: Amenities
It was ok. The room was older. They don’t clean your room daily or bring you towels. You have to go to the front desk and get them. Breakfast was good BUT no where to sit and the second day we were there they were low on everything even milk so we had to wait and people would come in a grab stuff so we had to wait even longer. I felt like I should get up and help the poor lady restock all of the food because she was running around like crazy.
Stayed 3 nights in Apr 2023
10/10 Excellent
Valentina
Traveled with partner
Apr 20, 2023
Liked: Staff & service, amenities, property conditions & facilities
It was quiet and convenient.
Stayed 1 night in Apr 2023
10/10 Excellent
Kajal
Traveled with family and small children
Apr 18, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
10/10 Excellent
charly
Apr 14, 2023
Stayed 1 night in Apr 2023
10/10 Excellent
Sharon
Traveled with family and small children
Apr 1, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay!! The 2 bedroom suite was great for our family; it was nice to be able to close bedroom doors & have a kitchen. We really liked where the hotel was located with restaurants within walking distance, a nice updated area & not too far to hop on the freeways.
Stayed 3 nights in Mar 2023
8/10 Good
Nancy, Alhambra
Mar 27, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location - close to Anaheim Stadium, Honda Center, The Grove, and lots of dining options. We parked our car and walked everywhere. Kitchen in unit was compact and practical. Bed was comfy - all good. Recommend staying here.
Stayed 2 nights in Mar 2023
10/10 Excellent
PATRICIA
Mar 26, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room, front desk staff were friendly and helpful. Property is showing a lot of “use” but still useful. Breakfast was delicious and very welcome treat. Adequate selection of breakfast foods. Would stay here again.
Stayed 7 nights in Mar 2023
10/10 Excellent
Baoping
Mar 24, 2023
Stayed 1 night in Mar 2023
4/10 Poor
Albert
Business traveler
Mar 20, 2023
Disliked: Staff & service, property conditions & facilities
The internet didn't work. Very limited options for breakfast.
Stayed 2 nights in Mar 2023
8/10 Good
jason
Business traveler
Mar 10, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful and friendly.
Stayed 2 nights in Mar 2023
4/10 Poor
mayra
Traveled with family and small children
Feb 26, 2023
Disliked: Staff & service, property conditions & facilities
The hotel is outdated, it could use some deep cleaning it had a smell, I’d say it would be okay for under $100 a night not the $300 I was charged
Stayed 3 nights in Feb 2023
Response from Rahshae S. on Mar 1, 2023
Dear Mayra, Thank you for taking the time to review your stay with us. I am very sorry to hear that you do not have an enjoyable stay. Please know that we are working on a plan to for further enhancements at our property, and we hope that you will consider giving us another opportunity to better serve you in the future.
6/10 Okay
Amy
Traveled with family
Feb 19, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Luke warm shower
Shower water did not get extra warm, which made showering uncomfortable. The bathroom did not even steam up which shows how low in heat it was.
Stayed 1 night in Feb 2023
Response from Rahshae S. on Mar 1, 2023
Dear Amy, Thank you so much for sharing your feedback with us. This allows us to make improvements to enhance the overall guest experience. I am very sorry to hear of the shower temperature issues that you experienced. Please know, we have relayed these issues to our maintenance department in an effort to resolve the matters brought to our attention. Our deepest apologies - we hope that you will consider giving us another opportunity to better serve you in the future.
10/10 Excellent
Reef
Traveled with group
Feb 12, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 1 night in Feb 2023
Response from Rahshae S. on Feb 13, 2023
Thank you so much for reviewing your stay with us. We are delighted to see that you had a positive experience with us! We hope to serve as your "home away from home" whenever your travel brings you to the Anaheim area!
10/10 Excellent
Fernando
Feb 10, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
10/10 Excellent
Tony
Jan 30, 2023
Stayed 1 night in Jan 2023
10/10 Excellent
John M
Business traveler
Jan 30, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for years. Love that they dont charge for parking.
Stayed 2 nights in Jan 2023
Response from Customer Service on Jan 30, 2023
Thank you for your review! We are so glad to hear that you have been staying with us for years and that you love the fact that we don't charge for parking. We strive to make sure that our guests feel comfortable and at home when they stay with us and it sounds like we've accomplished that with you! We value your loyalty and appreciate that you continue to choose us for your lodging needs. We work hard to ensure that our guest experience is top notch and that our guests are taken care of. We hope to see you again soon!
10/10 Excellent
Maria
Jan 29, 2023
Stayed 1 night in Jan 2023
10/10 Excellent
Lan
Traveled with family
Jan 24, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good👍
Stayed 3 nights in Jan 2023
Response from Customer Service on Jan 25, 2023
Thanks for the fantastic rating, Lan!It's outstanding we could exceed your expectations during your stay at TownePlace Suites Anaheim. We're all looking forward to your next stay with us.
10/10 Excellent
Parker
Business traveler
Jan 23, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Customer Service on Jan 23, 2023
Thank you for sharing, Parker!At TownePlace Suites Anaheim, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
10/10 Excellent
Anne
Traveled with family
Jan 22, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very lovely & comfortable. Felt safe & secure. Would definitely stay here again.
Stayed 1 night in Jan 2023
Response from Customer Service on Jan 22, 2023
Thanks for the fantastic review, Anne!We're delighted you had such an amazing experience at TownePlace Suites Anaheim! It's excellent our comfortable and safe environment could exceed your expectations. That's what we like to see! We look forward to seeing you again soon!
8/10 Good
Gordon
Traveled with family
Jan 15, 2023
Liked: Cleanliness, staff & service, amenities
Could use a refresh and upgrades but still comfortable. Close to everything with Disneyland 5 minutes away, A Stadium across the street and the Honda Center within walking distance. Breakfast is okay and the coffee is always hot.
Response from Customer Service on Jan 16, 2023
Thank you for your feedback. We are sorry to hear that you did not enjoy your stay with us as much as we had hoped. We are continuously working to improve the quality of our accommodations and will be sure to take your suggestions into consideration. We hope you will give us another chance to provide you with a better experience in the future.
6/10 Okay
John
Traveled with family
Jan 13, 2023
Liked: Cleanliness, staff & service
Very close short walk to angels stadium
Response from Customer Service on Jan 16, 2023
Thank you for taking the time to leave this review, John!We're happy to hear you your time at TownePlace Suites Anaheim and that you appreciated our prime location. We hope to host you again so we can share an even better visit with you.Thank you again for the feedback!
2/10 Terrible
Alyssa
Business traveler
Jan 12, 2023
Disliked: Staff & service
I was charged twice and found a roach in my room
Stayed 1 night in Jan 2023
Response from Customer Service on Jan 13, 2023
We appreciate you taking the time to share your feedback, Alyssa.Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with our billing policy and that our cleanliness failed to exceed your expectations. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward.We do hope you allow us another opportunity to share a more positive experience with you soon.
8/10 Good
Stacey
Jan 11, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok the staff was great
Response from Customer Service on Jan 13, 2023
Thank you for the excellent rating, Stacey!We're so glad that you've enjoyed your stay at TownePlace Suites Anaheim so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our staff.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon.
10/10 Excellent
Kathleen
Traveled with family
Jan 9, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
Great place! Free parking, free breakfast, clean room with kitchenette. Wonderful for families 🙂
Stayed 2 nights in Jan 2023
Response from Customer Service on Jan 10, 2023
Thank you for taking the time to leave this wonderful review, Kathleen!We're thrilled to know you enjoyed your stay at TownePlace Suites Anaheim so much! We strive for excellence so we're pleased to hear you appreciated not only our ample parking and complimentary breakfast, but also our clean rooms and family-friendly atmosphere! Your praise lets us know we're succeeding!We can't wait to host you again for yet another unforgettable visit!
8/10 Good
timothy
Jan 9, 2023
Stayed 2 nights in Jan 2023
Response from Customer Service on Jan 10, 2023
Thank you for sharing your thoughts with us, Timothy!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to TownePlace Suites Anaheim.
10/10 Excellent
Rosemary
Jan 9, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
2/10 Terrible
Bashar
Traveled with family and small children, Traveled with group, Traveled with family
Jan 6, 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its too dangerous to stay at this hotel, it has hazardous materials that saved somewhere inside the building, and these hazards material may lead to cause a cancer or breathing problems. Right now I’m working with the HSE department in California and Michigan state in order to know more about these hazards material and trying to get names of it as well as the material safety data sheet. The major problem is Expedia or The customer services at the hotel didn’t tell me about thses chemicals when I checked in, and after two days I discovered that by mysewhen I read a sign talking about it. Me and my family are too upset and scared. We are waiting to get a report from the HSE department in order to take it to our physician and make the required tests.
Response from Customer Service on Jan 18, 2023
Thank you for sharing your feedback, Bashar.We apologize that you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback regarding will be addressed with the appropriate members of our team so we may improve for the future.We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests.
10/10 Excellent
Phil
Traveled with family
Jan 5, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy New Year!
Great time at Disneyland
Stayed 2 nights in Dec 2022
Response from Customer Service on Jan 6, 2023
Thank you for the excellent rating, Phil!Our goal is to go above and beyond to ensure our guests have a memorable experience at TownePlace Suites Anaheim! We look forward to hosting you again soon.
10/10 Excellent
Verified traveler
Jan 2, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022
Response from Customer Service on Jan 5, 2023
Thanks for the amazing rating!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at TownePlace Suites Anaheim!
4/10 Poor
Shane, San Francisco
Dec 31, 2022
Disliked: Amenities, property conditions & facilities
10/10 Excellent
Angel
Dec 30, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Customer Service on Dec 30, 2022
Thank you for the great rating, Angel!It's excellent you enjoyed your time at TownePlace Suites Anaheim so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
10/10 Excellent
Jesus
Dec 29, 2022
Liked: Staff & service, amenities, property conditions & facilities
Good price and clean property
Stayed 1 night in Dec 2022
Response from Customer Service on Dec 30, 2022
Thanks for the wonderful review, Jesus!We're thrilled you had such a fantastic stay at TownePlace Suites Anaheim! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!
10/10 Excellent
Ernesto
Traveled with partner
Dec 27, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice and quiet comfortable beds and good breakfast!
Response from Customer Service on Dec 28, 2022
Thanks for the great review, Ernesto!It's wonderful you enjoyed your stay at TownePlace Suites Anaheim so much! We strive for excellence so we're thrilled you appreciated not only our ideal location and quiet atmosphere, but also our comfortable beds and delicious breakfast! Your praise lets us know we're doing our job!We can't wait to host you again soon for another amazing experience!
10/10 Excellent
Alfredo
Traveled with family
Dec 26, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only the bed is not comfortable everything very well I loved everything very well
Stayed 2 nights in Dec 2022
Response from Customer Service on Dec 28, 2022
Thank you for taking the time to share your review with us, Alfredo. We are delighted to know that you had such a pleasant experience with us. We care about the comfort and satisfaction of our guests, so we appreciate you letting us know what we can do to make your stay perfect. We'll be sure to pass your feedback on our bedding on to the appropriate members of our team so we can improve in the future. We look forward to sharing a more enjoyable experience with you soon. Thanks again.
2/10 Terrible
Ronald
Dec 24, 2022
Stayed 1 night in Dec 2022
Response from Customer Service on Dec 27, 2022
We appreciate you taking the time to share your feedback, Ronald.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.
6/10 Okay
maricela
Dec 18, 2022
Stayed 1 night in Dec 2022
4/10 Poor
Aurora
Traveled with family
Dec 12, 2022
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located close to Disneyland, but that’s about the best part about it. We had a two room suite, the room was in poor condition, every door creaked the cabinets were falling off the hinges and it stank of must and dirt. The mattresses were not comfortable, they were super lumpy seemed to be as old as the hotel. The price was decent, but honestly for comfort I’d rather pay a little more.
Stayed 2 nights in Dec 2022
Response from Customer Service on Dec 12, 2022
We appreciate the time you’ve taken to share your feedback, Aurora.Although we’re delighted to hear that you enjoyed our convenient location, it’s disappointing to hear that you weren't completely satisfied with our conditions and accommodations. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please know that your concerns will be addressed to the appropriate members of our team moving forward.We do hope you allow us another opportunity to share a more positive experience with you soon.
10/10 Excellent
Miguel
Nov 27, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Customer Service on Nov 28, 2022
Miguel, thank you for leaving us a rating! We look forward to seeing you again soon so we can share another exceptional experience with you at TownePlace Suites Anaheim!
6/10 Okay
Jenell
Traveled with group
Nov 23, 2022
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
5/10
The suite was big and all 4 of us fit super comfortable but it had a strong oder of mold. There’s was mold in the bed sheets/ blankets and pillows. I can’t imagine what the actual mattress looks like.
Stayed 6 nights in Nov 2022
Response from Customer Service on Nov 26, 2022
We appreciate the feedback, Jenell.It's unfortunate your time with us was less than perfect. We're always looking for feedback to continue to grow our establishment. It's unfortunate you had such challenges with an odor. We'll address your concern with our housekeeping team moving forward.We do hope you allow us the opportunity to share a more positive experience with you soon.